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Respect for Each Other
HSBC is committed to diversity, inclusion and
equal opportunity. We celebrate an inclusive
organizational culture where individuals are
valued, respected and supported, and where
the richness of ideas, backgrounds, styles
and perspectives benefit our employees, our
business and our communities. In dealing with
employees, customers and suppliers, HSBC
makes decisions without regard to race, sex,
ancestry, color, religion, national origin, marital
status, parental status (including pregnancy),
veteran’s status, gender, gender identity or
expression, sexual orientation, age, disability
or any other status protected by the laws or
regulations in the locations where we operate.
All employees are responsible for ensuring that
the working environment is free of any form of
harassment (including but not limited to sexual
harassment), bullying, discrimination, violence,
intimidation, or inappropriate behavior.
Included in respect for each other is to respect
pronouns of individuals who have stated a
specific preference. Don’t be afraid to ask if
someone has a preferred pronoun (she/her, he/
him, they/them, or they/he).
Pronoun Best Practices:
Don’t make assumptions about
someone’s pronouns.
Use inclusive language (Say “Welcome
esteemed guests”, not “Hello ladies and
gentlemen”)
Allow for people to self-identify their
pronouns
Pronoun mistakes happen. If you get it
wrong, thoughtfully apologize and do
better next time.
These standards of conduct apply
not only in the workplace, but also
to interactions with colleagues,
clients, regulators, vendors and
potential customers whether in
the work environment, at social or
corporate events; or using electronic
communications, technology or social
media platforms. These standard also
apply to inappropriate behavior while
under the influence of drugs or alcohol
whether at work, social, or corporate
events.
Managers and decision makers are
reminded to hire, assess and reward
employees strictly on the merit of
qualifications and job performance.
Recruitment for any sta, temporary or
permanent, must not be used to obtain
or retain business or obtain other benefits
as any such conduct could be considered
bribery, or an attempt to obtain confidential,
non-public supervisory information from
connected persons. All candidates will
be required to disclose whether they are
connected persons.
Because HSBC respects each employee’s
private life, social conscience and personal
beliefs, managers may not require
employees to perform personal tasks nor
attempt to coerce employees into supporting
any particular public issue, social cause or
political candidate.
Protecting Company
Assets
Protection of Customer Relationships
and Business Interests
Protecting HSBC’s and our clients’
confidential information, as well as our
customer relationships and other business
interests is of foremost importance
to HSBC. With these goals in mind,
employees who are in Group Executive,
General Manager, Managing Director
and GCB 3 roles and GBM employees
at all Global Career Band levels are
subject to certain notice periods and non-
solicitation requirements, where allowed by
law. By continuing employment with HSBC,
employees subject to such provisions agree
and acknowledge that they understand to act in
the terms and conditions and agree (and agree
to comply) with those terms and conditions. If
an employee is unsure about whether they are
subject to any notice periods or non-solicitation
requirements, they should review HSBC’s Non-
solicitation and Notice Requirement policies or
discuss with their manager.
Conflicts of Interest
Part of each employee’s responsibilities is to
act in a way that contributes to the financial
success of HSBC, enhances its reputation
and fosters our customer relationships. This
requires every employee to look after their own
private financial interests in such a way that
they are not in conflict with, and do not derive
any improper profit or advantage from, their
position with HSBC.
A “conflict of interest” arises when an
employee’s personal interest in a transaction,
or an obligation owed to someone else,
advances an employee’s own personal gain
or advantage whether or not they obtained
this gain or advantage at HSBC’s expense or
at the expense of any entity of HSBC or its
customers. This would also apply to a family
member or friend of an employee.
In addition, personal transactions in HSBC
accounts can impact its business interests,
reputation and compliance with regulatory
obligations. Therefore, every employee must
be sure to comply with all applicable laws even
when transacting personal business within
their personal accounts. Employees may not
transact personal business on HSBC systems
that they may have access to in the course
of their jobs. Rather, employees should utilize
a Wealth Center or personal mobile device
to conduct personal business transactions.
When an actual or potential conflict of interest
confronts an employee they must disclose
its existence promptly to their immediate
supervisor or Compliance ocer.
Employment of Relatives
HSBC expects a high level of integrity, objectivity
and professionalism from all its employees. In
keeping with these standards, HSBC may permit
the employment or promotion of relatives if the
following conditions are met:
The new or existing employee will not be
involved in the decision-making process
of recruitment, salary, promotion or
retention of the related person
The new or existing employee will not be
involved in the transacting, processing or
auditing of or for the related person
Reporting lines are structured to ensure
that the related employees do not have
the same immediate manager or the
same manager at the next highest level of
management
The related employees will not have a
formal or informal reporting/supervisory
relationship (e.g., manager/subordinate,
audit/oversight responsibilities of the
related person)
Disclosure and approval is granted as
outlined below
A relative (whether by blood, adoption, or by
marriage/domestic partnership) is defined
as, but not limited to: Child, Domestic
partner, Grandchild, Grandparent, Parent,
Sibling or Spouse.
It is important to follow the guidelines outlined
to ensure that there are no conflicts of interest
or appearance of favoritism in the hiring,
management or promotion of relatives.
An employee who may have a conflict is
obligated to notify and seek approval in writing
from their direct manager if working with,
or if being assigned to work with, a relative
or anyone else that may create a conflict for
the employee. The manager is expected to
apply the principles and exceptions set forth
above, and should seek guidance from senior
management and a representative from
Human Resources who will consult with the
Ethics Oce as needed.